Privacy Policy

Heather Gordy / earthdrawn (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you schedule sessions, complete forms, or make payments through our platforms.

Information We Collect

We may collect the following information when you interact with our services:

Personal details: name, email address, phone number

Payment information: processed securely through Stripe or Square

Forms and documents: intake forms, waivers, or other information you choose to provide

Communication data: emails, SMS/text messages, and consent preferences

How We Use Your Information

Your information is used to:

Schedule and manage sessions, offerings, and memberships

Send appointment confirmations, reminders, and important service-related updates

Process payments and invoices securely

Provide newsletters or informational updates only if you have opted in

Maintain accurate client records and improve your overall experience

SMS / Text Messaging Policy

If you opt in to receive SMS/text messages from earthdrawn, we may send you appointment reminders, confirmations, service-related updates, and occasional informational messages related to your bookings, events, or membership.

How SMS Consent Is Collected: You consent to receive SMS/text messages by checking a clearly labeled opt-in checkbox on our website forms during booking, event registration, or membership sign-up. SMS consent is optional and not required to make a purchase or schedule services.

Message Frequency & Charges: Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

Opting Out: You may opt out of SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us at [email protected].

Data Use & Sharing: Phone numbers and SMS consent are used solely for communication related to earthdrawn services and are not shared with third parties for marketing purposes.

Information Sharing

We only share your information with trusted third-party providers essential to your service experience:

- Ivorey (scheduling and client management)

- Stripe (payment processing)

- Square (payment processing)

These providers maintain secure, encrypted systems. We do not sell or share your personal data with third parties for marketing purposes.

Your Rights

You have the right to:

- Request access to or deletion of your personal information

- Withdraw consent to receive communications

- Update your information at any time

To make a request, please email [email protected]

Data Security

We maintain appropriate physical, electronic, and administrative safeguards to protect your data. Payment details are encrypted and never stored by earthdrawn.

Contact

If you have any questions about this policy or how your data is handled, please contact: [email protected]